Refund Procedure of Ticket cancelled

Refund Procedure of Ticket cancelled
1. In respect of tickets cancelled by the passenger, APSRTC will refund the amount applicable to the concerned Credit card / Debit Card account by APSRTC.
2. In respect of refunds due to ticket not booked but amount debited to passenger's account, passenger is requested to send an e-mail to online.support@apsrtconline.in mentioning USERID of the transaction. Officials of APSRTC will verify the details and refund the amount to the concerned Credit card / Debit Card account.
3. Refunds to passengers will be given normally in one month, after the cancellation of ticket or receipt of e-mail. If refunds are delayed more than a month, passengers may contact helpline telephone number at 040-33666999 from 04:00 hrs to 23:00 hrs.

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