Information related to advance booking at APSRTC / Franchisee counters

Information related to advance booking at APSRTC / Franchisee counters

Advance Booking.
1. Advance booking can be made for all long distance services covered under APSRTC reservation system at a single counter irrespective of the place of Boarding and Destination of the service.
2. Passengers can board the services at passenger Boarding /pickup points.
3. Passenger details (or group leader in case of a group) such as name, age, gender, address, phone no., e-mail ID (optional) will be collected for creating passenger database and communication in case of emergencies.

Reservation Fee

1. Advance reservation fee of Rs.10/- per seat is charged for passengers booking seats in advance.
2. Reservation Fee is non-refundable except in case of 100 % cancellation of tickets, if the service is cancelled by APSRTC for operational or any other reasons.

Cancellation Rules

1. For cancellation of tickets, cancellation fee is calculated on the journey fare applicable as per the below mentioned slabs.
2. Cancellation of tickets with discounts will be as per the rules in force. However, cancellation charges will be worked out on the collected fare of the ticket and refund amount will be fare collected less cancellation fee. Further, cancellation charges are applicable on actual fare only.
3. Reservation fee and service charges are not refundable.
4. The cancellation for e-ticket and refund rules slab wise (excluding the reservation fee, which is non refundable) are as below:
Sl.No Advance Notice of Cancellation Deduction to be made
1 More than 48 hrs before the Schedule Start Time at origin of the bus. Only reservation charges
2 From 48 hrs before and up to 24 hrs. before the Schedule Start Time at origin of the bus. 10% of the actual fare + Reservation charges
3 From 24 hrs before and up to 2 hrs before the Schedule Start Time at origin of the bus 25% of the actual fare + Reservation charges
4 Up to 1 hr before Schedule Start Time at origin of the bus. 50% of the actual fare + reservation charges.

Postponement/preponement:

No postponement / preponement of the journey is allowed in e-ticketing.

Return Journey Discount

1. Return Journey Discount of 10% is given only if the passenger books both onward and return journeys simultaneously (in a single transaction) on selective routes only.
2. This discount is allowed only if the date of return journey is higher than the date of onward journey by minimum one day.
3. If onward and Return Journey Tickets are booked on different dates for want of seat availability or non-availability of advance booking facility, this discount is not allowed.
4. If the onward journey ticket is to be cancelled, passenger has to first cancel the Return journey ticket.
5. Cancellation of Return Journey Tickets will be as per the existing rules.

Related issues

1. Maximum of six seats can be bookedon a single ticket.
2. Three transactions will be allowed per day in e-ticketing, on a Single credit card/debit card etc.
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